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F.A.Q

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Below some topics of interest that you might know before traveling with us.

Brazfish & Ecotours  - Faqs

If you, the traveler, are outside the U.S, please check within the website Brazilian Consulate to see if your country of residence is required to obtain a Brazilian Visa.

Brazil requires U.S. citizens to carry a valid U.S. passport when traveling to Brazil for any purpose. There are no "airport visas" and immigration authorities will refuse entry into Brazil to anyone not possessing a valid visa. Travelers under 18 years of age and their parents should carefully review the visa application requirements. The adjudicating official at the Brazilian Embassy or consulate may require a birth certificate and notarized travel authorization to issue a visa to a minor.

U.S. citizens and other foreign travelers must fill out a small immigration form on arrival that will be stamped and handed back by immigration officials at the airport. It is important to retain this form to hand back to immigration officials upon exit from the country. According to the Brazilian Embassy's website, visitors who lose this form will have to get clearance from the Brazilian Federal Police to leave the country and may have to pay a fine.

Remember that while in Brazil, you are subject to local law. Showing contempt to a Brazilian government official at the port of entry, or elsewhere, is a serious offense.

Brazfish offers refunds commensurate with the policies of suppliers engaged for personal travel, including tours, air and cruises. Payments made to Brazfish are nonrefundable. Please refer to reservation form for details.

Please note that Brazfish reserves the right to accept and cancel reservations for travelers who join escorted groups at our discretion. Every attempt will be made to balance the group with the best interests of all travelers in mind. If during the reservations process, our team anticipates a negative outcome will result to fellow travelers or the tour may potentially be disrupted by a fellow traveler, the reservation will be cancelled and any penalties incurred will be the responsibility of the client./p>

Brazfish acts merely as an agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Please note that all payments made to Brazfish and/or partner organizations are entirely non-refundable.

Brazfish shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay or injury to you or your travel companions or group members. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice or reservation itinerary, we do not guarantee any of such suppliers' rates, bookings, reservations, connections, scheduling or handling of personal effects.

The travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with any terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent's control.

Travelers assume complete and full responsibility for, and hereby release the agent from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel.

Please note that Brazfish reserves the right to accept and cancel reservations for travelers who join escorted groups at our discretion. Every attempt will be made to balance the group with the best interests of all travelers in mind. If during the reservations process, our team anticipates a negative outcome will result to fellow travelers or the tour may potentially be disrupted by a fellow traveler, the reservation will be cancelled and any penalties incurred will be the responsibility of the client.

On all customized FIT's, Brazfish requires an upfront trip commitment fee of $500 that is non refundable but applicable to your final invoice. This fee confirms our commitment to the traveler to work within requested guidelines and budgets as agreed before the planning of a trip starts. This assures us that you are committed to a collaborative process throughout the property selection and itinerary design stages of building your experience. A collaborative process with us will result in an itinerary that does meet your needs, interest, requests and requirements.

We are always focused on offering the best in the market.We can provide all your needs in order to make your trip unforgettable.

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